The Attorney General, in cooperation
with the First Amendment Foundation, has prepared the Government
in the Sunshine Manual which explains the law under which Florida
ensures public access to the meetings and records of state and
local government. Bound, unabridged copies of this manual can be…
How To Protect Yourself While Using An Automated Teller
Machine (ATM)
Source: Florida Attorney General's Office
Try to avoid using an ATM by yourself. Either take someone with you
or only use an ATM when others are around.
If possible, avoid using an ATM after dark. If you must, choose…
Source: Florida Attorney General's Office
Install lighting at the front and back as well as near any side doors
of your business. Try to eliminate as many shadows as possible.
Use only solid core doors. Be sure the door frames cannot easily be
jimmied. Hinges should be located on…
Source: Florida Attorney General's Office
Keep doors locked and windows shut.
Don't stop to assist a disabled motorist. Instead contact a service
station or police.
When stopped at a light, leave enough room between you and the car
in front that you could make an escape.
Be…
Source: Florida Attorney General's Office
When you park your car, close the windows, lock the doors and take
the key with you.
If you must leave a key with a parking attendant, leave only your vehicle's
ignition key.
Install and use anti-theft devices, whether an alarm or a protective…
Source: Florida Attorney General's Office
Teach them to never talk to strangers.
Teach them never to ride their bikes alone; always ride with a buddy
and always wear their helmet.
Teach them to never play in the street.
Teach them to always look both ways and watch for cars before…
Thank you for visiting the Florida Office of the Attorney General's website. Your privacy is very important to us. Our policy is to not collect personal information about you when you visit our website unless you affirmatively choose to make such information available to us.When you visit our…
Purchasers of new or demonstrator recreation vehicles (not van or truck conversions) should be provided with the "Consumer Guide to the Florida Lemon Law" by their selling dealer at the time of purchase. The Consumer Guide contains a section that explains Lemon Law coverage for…
State-Certified, Manufacturer-Sponsored Informal Dispute Programs
(Certification provisionally extended up to April 30, 2026)
BBB Auto Line: Bentley Motor, Inc.; Ford Motor Co.; General Motors LLC; Hyundai Motor America (including Genesis Division); Kia Motors America, Inc.; Mazda Motor…
How to Protect Yourself: Land Sales Scams
Source: Florida Attorney General's OfficeOwning land is part of the American dream. Many consumers think that purchasing land is a safe investment. However, many are disappointed and come to realize that their dream has turned into a nightmare. For those…
Florida's Lemon Law only applies to NEW or demonstrator
vehicles sold in the state of Florida. New or demonstrator
vehicles that are leased in Florida are also covered, if they are
lease-purchased, or if the lease is for one year or more and the
lessee is responsible for taking the vehicle in…
How to Protect Yourself: Lawn Service Contracts
Source: Florida Attorney General's OfficeLawn service companies provide services that eliminate time-consuming lawn maintenance activities such as mowing, edging, watering, fertilizing and seeding of lawns as well as the pruning and maintenance of…
(This form does NOT start arbitration)
Download Defect
Notification Form
The purpose of this form is to provide you with a means of
notifying the manufacturer(s) of your vehicle that you have
reached a certain point in the repair process. This notification
is required by the Lemon Law…
A Defect Notification Form is available for
download in Adobe Acrobat format.
Download in Adobe Acrobat
Format
Get Acrobat Reader
How to Protect Yourself: Movers and Moving Companies
Source: The Florida Attorney General's OfficeAs a fast-growing state, Florida offers a variety of reasons to move one's residence from one place to another. Unfortunately, some moving companies engage in unscrupulous practices that may result in…
The following information is provided to assist consumers in estimating the amount a consumer might recover if a refund or a replacement motor vehicle is awarded under the Lemon Law. The information is provided as a general guidance on calculating the available remedies under the Lemon Law, and…
How to Protect Yourself: Multilevel Marketing
Source: The Florida Attorney General's OfficeMultilevel Marketing Plans require you to sell a product and enlist
several other people to sell the same product. They promise you a profit
on the products you sell and a "cut" on all products…
Arbitration hearings before the New Motor Vehicle Arbitration
Board, which is administered by the Office of the Attorney
General, are informal; however, there are rules and procedures
which are followed. When a consumer’s Request for
Arbitration is approved for a hearing, the consumer and…
