File A Complaint
General Inquiries or Complaints
Price Gouging complaints/reporting form
National Foreclosure Settlement Inquiries
Social Media Identity Theft Complaints
Military and Veterans Assistance Program Complaints
TO REPORT LIFE THREATENING EMERGENCIES, SAFETY CONCERNS, OR IF POLICE ASSISTANCE IS IMMEDIATELY NEEDED, DIAL 9-1-1 or contact local law enforcement authorities who receive and respond to calls for service 24 hours a day.
PLEASE NOTE: The Office of Citizen Services' operators do NOT monitor emails on weekends, holidays, or after weekday business hours (M-F 8AM-5PM). Please do not rely on electronic communications to report urgent emergencies or safety concerns. Dial 911 instead.
In addition, please report known or suspected abuse/neglect/exploitation of a child or vulnerable adult to the state's Abuse Hotline at 1-800-962-2873 or online at https://reportabuse.dcf.state.fl.us or call 911.
Otherwise, the Office of Citizen Services will address online complaints and messages as quickly as possible.
State of Florida
The Capitol PL-01
Tallahassee, FL 32399-1050
In accordance with 28 CFR 35.107, person(s) wishing to file a complaint or grievance against the Office of the Attorney General for denial of access to services to the public, as defined by 28 CFR 35.130, may do so through the Office of the Inspector General by using the on-line contact form, selecting Inspector General, and following the contact link or by calling the Office of Citizen Services at 850-414-3990.
If you choose to provide information in a feedback form, conference registration form or other form on this site, unless specifically exempted by Florida Statutes, such information is a public record under Florida's Government in the Sunshine Laws and available for public inspection upon demand.
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.