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Price Gouging complaints/reporting form
Mortgage Servicing/Foreclosure Complaint
Military and Veterans Assistance Program Complaints
Violation of the Florida Digital Rights Statutes, Section 501.701, et seq
TO REPORT LIFE THREATENING EMERGENCIES, SAFETY CONCERNS, OR IF POLICE ASSISTANCE IS IMMEDIATELY NEEDED, DIAL 9-1-1 or contact local law enforcement authorities who receive and respond to calls for service 24 hours a day.
PLEASE NOTE: The Office of Citizen Services' operators do NOT monitor emails on weekends, holidays, or after weekday business hours (M-F 8AM-5PM). Please do not rely on electronic communications to report urgent emergencies or safety concerns. Dial 911 instead.
In addition, please report known or suspected abuse/neglect/exploitation of a child or vulnerable adult to the state's Abuse Hotline at 1-800-962-2873 or online at https://reportabuse.myflfamilies.com/s/ or call 911.
Otherwise, the Office of Citizen Services will address online complaints and messages as quickly as possible.
State of Florida
The Capitol PL-01
Tallahassee, FL 32399-1050
If you choose to provide information in a feedback form, conference registration form or other form on this site, unless specifically exempted by Florida Statutes, such information is a public record under Florida's Government in the Sunshine Laws and available for public inspection upon demand.
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
ADA NOTICES AND PROCEDURES:
The Americans with Disabilities Act of 1990 (“ADA”) sets forth certain protections against discrimination for those with disabilities. Federal regulations that address these requirements as applied to services offered by state and local governments are codified here: ADA Federal Regulations.
Consistent with the ADA, the following grievance procedure applies to anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Florida Department of Legal Affairs (“Department”).
The complaint should be submitted to:
Office of the Attorney General, Dept. of Legal Affairs
State of Florida
Attn: ADA Complaint Coordinator
PL-01 Capitol
Tallahassee, FL 32399-1050
Telephone: (850) 414-3990
Facsimile: (850) 410-1630
citizenservices@myfloridalegal.com
Complaints may be submitted via mail, email, or fax. Alternative means of filing a complaint for persons with disabilities will be made available upon request. All complaints and other communications sent to the Department are public records under Florida law and may be subject to disclosure upon request.
In order to assist us in evaluating your complaint, please provide:
- The name, address, and phone number of the complainant.
- The name of the victim or other witness of the alleged discrimination, if it is someone other than the complainant, if known.
- The basis for the complaint. Please include as much detail as possible.
- The date of the discriminatory conduct.
- The name and title of the person(s) who is alleged to have engaged in the discriminatory conduct.
The ADA Complaint Coordinator will provide written notice to the complainant of the receipt of the complaint and will explain to the complainant efforts that have been made or will be made to resolve the complaint. Upon request, the Department may communicate with the complainant in an alternative format. The Department will make appropriate arrangements to ensure that disabled persons are provided other accommodations, if needed, to participate in this grievance process. The ADA Complaint Coordinator will be responsible for such arrangements.