Attorney General Pam Bondi News Release
“Misrepresenting a vehicle’s safety endangers the public and violates Florida’s consumer protection law,” stated Attorney General Pam Bondi. “I am pleased that Toyota cooperated with our office and has agreed to protect consumers by reforming its operations.”
Toyota is prohibited from reselling a vehicle it reacquired with alleged safety defects without informing the purchaser about the alleged defect(s) and certifying that the reacquired vehicle has been fixed. Additionally, Toyota must exclude from the “Toyota Certified Used Vehicles” or “Lexus Certified Pre-Owned Vehicles” categories any vehicle acquired through lemon law proceedings or voluntarily repurchased by Toyota to ensure customer satisfaction.
The Florida Attorney General’s Office led the investigation along with Connecticut, Louisiana, Michigan, Nevada, New Jersey, Ohio, South Carolina and Washington. The following states participated in today’s settlement: Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.
Consumers can call Toyota Motor Corporation at 1-800-331-4331 or Lexus at 1-800-255-3987 for information regarding restitution.
Follow this link to view a copy of the complaint: http://myfloridalegal.com/webfiles.nsf/WF/MMFD-94WJWT/$file/Toyotacomplaint.pdf
Follow this link to view a copy of the consent judgment: http://myfloridalegal.com/webfiles.nsf/WF/MMFD-94WMXZ/$file/Toyota+Cons.Judg.+Signed+by+Judge.pdf