Attorney General Pam Bondi News Release

February 14, 2014
Contact: Whitney Ray
Phone: (850) 245-0150

17,000 Telephone Charges Settlement Refund Claim Forms Mailed This Week

TALLAHASSEE, Fla. –Attorney General Pam Bondi today announced that claim forms have been mailed to more than 17,000 Florida consumers who were allegedly billed for unauthorized charges on their telephone bills by DADATA, Inc., a Pinellas County-based company, and its client companies. In December, Attorney General Bondi announced a settlement with DADATA, Inc. and others resolving allegations that they charged customers' telephone bills for voicemail, e-fax, and other services without the customers’ consent. The agreement requires the companies to refund all charges billed since July 1, 2009 to eligible Florida customers who did not consent to the service for which they were charged. Refunds may total approximately $2.3 million depending on the number of claims made. Individual refund checks are estimated to average $134, and they may be as high as $700. Claim forms must be submitted by April 12.

Additionally, claim forms may be printed out for mailing, or the form may be completed and submitted online. Customers who previously received some credit or a refund may be eligible to file a claim for additional money. An independent claims administrator is handling the process. The claims website is, and the toll-free number is 866-483-0379.

For more information, consumers can call 1-866-966-7226 or visit

A copy of the press release announcing the settlement follows:,dadata