Attorney General Pam Bondi News Release
The settlement resolves allegations that the companies placed customers into automatic subscription renewals and automated shipment plans for their publications without adequate disclosures. The publications were distributed in print, CD and eBook formats Refunds will be offered to all Florida customers who, after January 31, 2010, unknowingly paid for certain publications that were automatically shipped or for subscriptions that were automatically renewed. The companies will send claim forms to all customers who are eligible to request refunds.
The two publishers have also agreed to modify their business practices to ensure that automatic shipment plans and automatic renewal of subscriptions are put in place only after all appropriate disclosures have been provided to customers and the customers have provided affirmative consent to the terms.
This is the Attorney General’s Office’s third settlement with a large legal publishing company. Earlier agreements were reached with Matthew Bender and Company, Inc. in April 2009, and CCH in February 2013.
Follow this link to view a copy of the settlement: http://myfloridalegal.com/webfiles.nsf/WF/MMFD-9FZRF7/$file/West.pdf