Attorney General Ashley Moody News Release

October 1, 2019
Contact: Kylie Mason
Phone: (850) 245-0150

VIDEO CONSUMER ALERT: Be Proactive During National Cybersecurity Awareness Month and Follow Online Safety Tips

TALLAHASSEE, Fla.—Attorney General Ashley Moody today issued a Consumer Alert in recognition of National Cybersecurity Awareness Month. Attorney General Moody wants all Floridians to be proactive in enhancing cybersecurity at home and at work, and is providing general online safety tips to avoid common online scams like tech support, malware, phishing and ransomware scams.

Attorney General Ashley Moody said, “Today more than ever, our daily lives are dependent on the internet. While advances in technology and the internet have broken down barriers, changed lives and connected people worldwide, there are villainous people on the internet who aim to take advantage of the speed and ease with which we share information. I want all Floridians to be safe as they travel the internet’s super highway, which is why I am issuing this Consumer Alert in recognition of National Cybersecurity Awareness Month.”

Many cyber scammers manipulate victims through email. Two common scams are phishing and malware email scams. Phishing scams involve scammers sending a message that looks like it comes from a trusted source. The scammer may then request money for services that never occur. Malware scams involve messages that include a link that, if clicked, infects the user’s computer with a virus. The scammer then demands payment to fix the computer for the user, but ultimately the user is often strung along by the scammer.

To avoid common email phishing or malware scams, follow these tips: In addition to scammers, there are also people on the internet who steal identities, hack into personal accounts and pilfer hard-earned money.

Tips for protecting consumer identities and financial information are: For more tips on preventing identity theft, click here.

For more information on National Cybersecurity Awareness Month, click

The Attorney General issued a Consumer Alert earlier this year warning consumers about tech support scams. To view the alert, click

Report potential phishing or malware scam emails to the Florida Attorney General’s office by visiting, or calling 1(866) 9NO-SCAM.

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The Florida Attorney General's Consumer Protection Division issues Consumer Alerts to inform Floridians of emerging scams, new methods used to commit fraud, increased reports of common scams, or any other deceptive practice. Consumer Alerts are designed to notify Floridians about scams and available refunds in an effort to prevent financial losses or other harm caused by deceptive practices. Anyone encountering a scam should report the incident to the Florida Attorney General's Office by calling 1(866) 9NO-SCAM or visiting