Attorney General Pam Bondi News Release


March 5, 2013
Media Contact: Jenn Meale
Phone: (850) 245-0150

Bought a “Lemon”? Know the Law

TALLAHASSEE, Fla. –This Consumer Protection Week, Attorney General Pam Bondi encourages Florida’s consumers to know their rights under Florida’s motor vehicle “Lemon Law.” The law protects consumers by covering defects or conditions that substantially impair the use, value or safety of a new or demonstrator vehicle.

“Floridians who buy a new or demonstrator vehicle shouldn’t be stuck with a ‘lemon,’ and Florida law provides significant protection against these situations,” stated Attorney General Pam Bondi.

Consumers must report defects to the manufacturer or its authorized service agent during the first 24 months after the date of delivery of the vehicle. If the manufacturer fails to conform the vehicle to the warranty after a reasonable number of attempts to repair these defects, the law requires the manufacturer to buy back the defective vehicle and give the consumer a purchase price refund or a replacement vehicle.

Florida's “Lemon Law” applies to new or demonstrator vehicles sold or long-term leased in Florida. Dealers are required by law to give consumers the "Consumer Guide to the Florida Lemon Law." The publication, published by the Attorney General's Office, explains consumer rights, gives steps to follow to resolve problems, and contains contact information for the Lemon Law Hotline and a form the consumer can use to notify the manufacturer of the failure to repair chronic defects or time out of service for repairs.

To obtain a "Consumer Guide to the Florida Lemon Law," or to speak with someone about the Lemon Law, consumers can call the Lemon Law Hotline at 1-800-321-5366. Consumers can visit MyFloridaLegal.com for more information on Florida’s Lemon Law.