Attorney General Pam Bondi News Release
November 21, 2018
Contact: Whitney Ray
Phone: (850) 245-0150
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Attorney General Bondi Releases 2018 Holiday Shopping Guide


TALLAHASSEE, Fla.— With Black Friday and Cyber Monday fast approaching, Attorney General Pam Bondi is releasing the 2018 Holiday Consumer Protection Guide to assist shoppers this holiday season. The guide provides information about online identity theft, charity scams, item recalls and more.

“My Holiday Consumer Protection Guide is full of great advice for making secure purchases online and tips on avoiding identity theft and charity scams,” said Attorney General Bondi. “The guide also includes safety information about toys and recalled items to better prepare shoppers to make wise purchases this holiday season.”

The 2018 guide identifies some of the latest recalled products such as baby items, furniture, household products, sporting goods and toys that pose a risk to children. The items are among the nearly 300 products recalled by the U.S. Consumer Product Safety Commission within the past year. The guide also includes several state and national resources identifying more specific recall items.

Some of the tips in the 2018 Holiday Consumer Protection Guide include:

Pay with a credit card instead of a debit card when shopping online. Both payment methods allow consumers to dispute a charge if the merchandise never arrives or is different from what was ordered. However, with a debit card, the purchase is already deducted from a bank account and it may take days or weeks for the bank to reverse the charge;

Ensure that a web browser is secure before submitting payment information. To identify a secure browser, look for a padlock symbol in the address bar; and

Keep receipts and be sure to understand retailers’ return policies and periods, so consumers can return any unwanted items for a full refund.

To view the 2018 Holiday Consumer Protection Guide, click here.

If consumers have questions about making secure holiday shopping purchases or believe to be the victim of a scam, call the Attorney General’s Fraud Hotline at 1(866) 9NO-SCAM or visit MyFloridaLegal.com.