Attorney General Pam Bondi News Release
September 15, 2016
Contact: Whitney Ray
Phone: (850) 245-0150
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Attorney General Bondi Takes Action Against Jewelry Companies

TALLAHASSEE, Fla.—Attorney General Pam Bondi today announced an action taken against a Palm Beach jewelry store and the owner, Christopher Kaufmann, for deceptive jewelry consignment practices. Kaufmann operated under four business names that include Christopher Kaufmann; Christopher Kaufmann, Le Salon; CK Le Salon LLC; and Nikolas, LLC. Kaufmann’s operation is located in Palm Beach County’s prestigious Worth Avenue retail district.

According to the complaint, the stores led the consumers to believe that their high-end jewelry would sell for the amount listed in the consignment agreements. However, once consumers turned jewelry into the businesses, the stores purportedly failed to pay consumers the full amount agreed to in the consignment agreements. After repeated requests to either return jewelry or pay the amount agreed in the consignment agreement, the stores allegedly claimed that the jewelry had been lost, stolen or sold and offered to repay consumers pursuant to an installment payment plan. The complaint alleges that the stores typically paid one payment pursuant to an installment agreement and made no further payments to consumers.

Attorney General Bondi’s action is seeking to forever enjoin the businesses and the owner from engaging in any business in Florida involving jewelry consignments and to obtain full restitution to consumers impacted by the deceptive and unfair trade practices. The amount of restitution owed to consumers is believed to be more than $500,000.

To view the complaint, click here.

Attorney General Bondi’s Consumer Protection Division is the civil enforcement authority for all violations of the Florida Deceptive and Unfair Trade Practices Act. The Division protects Florida consumers by pursuing individuals and entities that engage in unfair methods of competition or unconscionable, deceptive and unfair practices in any trade or commerce. The Division also often partners with other state attorneys general, other state agencies, and the federal consumer protection enforcement agencies in joint enforcement efforts. Since 2011, the Division has resolved more than 550 matters and generated more than $10 billion in recoveries. Approximately $9.8 billion of that total has been scheduled or has already been returned to the benefit of Floridians.