|March 18, 2014
Contact: Whitney Ray
Phone: (850) 245-0150
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TALLAHASSEE, Fla.- Today Attorney General Pam Bondi announced the filing of a lawsuit against Storage & Moving Services, Inc. d/b/a Ryder Moving and Storage and its owners Jose Pino, Jodi Socher and Joshua Socher. The lawsuit follows an investigation by the Attorney General’s Consumer Protection Division during which more than a hundred consumer complaints were reviewed.
According to the lawsuit, filed late last week, Ryder Moving and Storage picked up customer’s belongings but never delivered them, collected money for services never provided, and refused to pay for damage to customers property, among other things.
The filed complaint also alleges that Ryder Moving and Storage induced consumers to use its moving services by misrepresenting to them that the Hollywood, Florida company was affiliated with the national moving company, Ryder System, Inc. There is no connection between the two companies.
“These customers entrusted their clothing, furniture and family heirlooms to this company, only to have them broken and, in many cases, lost,” said Attorney General Pam Bondi. “We will continue to shut down intrastate moving companies within the state of Florida that prey on our consumers.”
The Attorney General’s lawsuit seeks a permanent injunction against the defendants which would prohibit each of them from ever engaging in any business activity or operation in Florida involving or related to the marketing and/or sale of intrastate moving services. The suit also seeks an award of civil penalties and restitution for customers.
Ryder Moving and Storage customers who wish to file a complaint with our office or complete an affidavit that may assist in the lawsuit may do so by visiting the Attorney General’s website or by calling the fraud hotline at 1-866-966-7226.