Media Contact: Jenn Meale
Phone: (850) 245-0150
TALLAHASSEE, FL – Attorney General Bill McCollum today announced his office has reached a $1 million settlement with a major mobile content marketer over allegations related to improper billing of mobile content. California-based Mobile Messenger Americas, Inc. markets mobile content for cell phones and operates as a billing aggregator for mobile content promotions. The settlement requires the company and its clients to comply with the Attorney General’s industry-leading guidelines on specific disclosure of pricing and subscription terms in the online marketing of mobile content.
“Every time mobile content is purchased, the person making that purchase deserves to know what he or she is getting and will ultimately end up paying,” said Attorney General McCollum. “These compliance standards are leading the nation in reigning in the mobile content industry and holding all parties accountable.”
Mobile Messenger provides mobile content, usually subscription text products for an individual’s cell phone, which is marketed by internet advertising and often failed to clearly and conspicuously describe the price and terms of the subscription service. As a result, consumers were unwittingly being signed up for costly monthly subscriptions. A large number of complaints generally related to the mobile content industry led the Attorney General’s CyberFraud Section of the Economic Crimes Division to launch a widespread investigation over the past year which revealed thousands of Florida consumers had received mobile content charges on their cell phone bills for downloads they neither desired nor authorized.
Today’s agreement, negotiated by the CyberFraud Section, requires that the price of cell phone content or services and other materials terms of purchase be conspicuously and specifically disclosed on all online transaction screens. The Attorney General’s compliance standards will also help ensure consumers see and understand the terms and conditions of the purchase offered. In addition to the new injunctive standard, the agreement also provides for a payment of $1 million to the Attorney General’s Office to be used to fund additional CyberFraud investigations and other consumer protection services.
A copy of the agreement is available here.


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