Attorney General Pam Bondi News Release
August 19, 2016
Contact: Whitney Ray
Phone: (850) 245-0150
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Attorney General Bondi Offers Consumer Tips for Senior Citizens Day

TALLAHASSEE, Fla.—Sunday is National Senior Citizens Day and Attorney General Pam Bondi is urging older Floridians to review her new consumer protection guide for seniors. The Savvy Consumers Can Stop Fraud: A Guide for Seniors contains information and tools designed to save money, especially on prescription medication, and offers tips for identity theft prevention and ways to recognize telemarketing fraud, imposter scams and sweepstakes scams.

Common scams directed at older Floridians include contractor and home repair scams and scams resulting in investment and financial fraud, identity theft, mortgage and foreclosure fraud. Imposter scams are on the rise, with scammers pretending to be the IRS or businesses such as the local utility or a well-known tech repair company. Scammers hide behind these false identities to get seniors to pay for charges or fees not owed or for services not needed.

To safeguard against these scams and more, consumers can find many helpful tips in the guide, including the following:

    • Check account statements regularly to ensure there are no fraudulent charges or withdrawals;
    • Consider a banking institution that offers custodial accounts, wherein the bank collects the individual’s income and pays their bills;
    • Write “Request Photo ID” on the signature line on the back of debit and credit cards;
    • Destroy the labels on prescription bottles before throwing them out;
    • Do not use public wireless networks, such as those available in hotels or coffee shops, to perform financial transactions;
    • Do not automatically trust the number listed on your caller ID. Scammers can spoof the caller ID to make it appear as if any number is calling; and
    • Be wary of anyone who approaches unsolicited or says they can perform home repairs at a discount with left over supplies from another job.
For more tips from the guide, click here. Anyone who suspects deceptive or unfair business practices can file a complaint with the Attorney General's Office online at or by calling 1-866-9-NO-SCAM.