Attorney General Pam Bondi News Release
April 27, 2018
Contact: Whitney Ray
Phone: (850) 245-0150
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Attorney General Bondi Files Lawsuit Against Roofing Company

TALLAHASSEE, Fla.––Attorney General Pam Bondi’s Office filed a complaint against Carlson Enterprises, LLC., a Jacksonville construction company, for allegedly taking money from Florida consumers for roofing repair work and then failing to fix the roofs. The company had active offices in Daytona, Orlando and Tampa. The Attorney General’s Office received more than 70 complaints alleging that the company engaged in deceptive practices over the past few years, including taking advantage of some customers post Hurricane Irma.

“Carlson Enterprises took advantage of Florida homeowners, including many who were trying to pick up the pieces following the devastating impact of Hurricane Irma,” said Attorney General Bondi. “Taking thousands of dollars from consumers for repairs that they fail to make is inexcusable and my Consumer Protection Division will hold the company accountable.”

The complaint further alleges that Carlson Enterprises also collected payments from consumers’ insurance carriers, depriving many consumers of funds needed to hire another contractor to complete the roofing work. The company allegedly failed to even begin numerous projects and continues to solicit new customers as recently as February 2018. Many consumers still have blue tarps on their homes while Carlson Enterprises doors remain closed and continue refusing to return calls.

In addition to filing the complaint, the Attorney General obtained a temporary injunction, including an asset freeze, against Carlson Enterprises. The company also faces civil penalties for violations of Florida’s Deceptive and Unfair Trade Practices Act.

The amount of restitution available for consumers who may have lost money to Carlson Enterprises is currently unknown. The Attorney General’s Office sought the asset freeze without notice to the defendant. However, one media outlet ran a story that tipped off the defendant on the potential asset freeze. This reckless action put any available assets at the time in jeopardy. The Attorney General’s Office will continue all efforts to obtain any restitution available for consumers affected by Carlson Enterprises’ deceptive behavior.


To view a copy of the complaint filed, click here.

To view a copy of the order granting the temporary injunction, click here.