Attorney General's Weekly Newsletter
Volume 9, Issue 28 • July 29, 2011

On Monday, I filed a lawsuit against a South Florida hurricane shutter company for deceptive and unfair trade practices. The company, Rolladen Inc., markets and sells products such as hurricane shutters and impact windows to Florida consumers. Our lawsuit alleges that the company was requiring excessive deposits up front for their work, and then failing to install the shutters or windows for many of those consumers.

According to the investigation that began in March, Rolladen was requiring deposits up to 40 to 80 percent of the contract price up front for the hurricane shutters and falsely promising delivery and installation within six to 12 weeks of the contract date. Reportedly, Rolladen received more than $600,000 in consumer deposits for hurricane shutters, but in many cases, never delivered or installed the product.

The lawsuit asks the court to prohibit Rolladen from marketing and selling shutters and windows until the company can complete installations in accordance with Florida contractor requirements. We are also asking for an immediate freeze on all assets of the company to maximize refunds to consumers.

This deceptive behavior is extremely disturbing and will not be tolerated. As Floridians safeguard their homes against hurricanes, they deserve the assurance of knowing that they are doing business with fair and honest companies. My office will continue to investigate deceptive business practices and protect all of Florida’s consumers.

In the News
CNN - Officials fear for infants born to prescription drug addicts
Pensacola News Journal - Florida AG Bondi sues hurricane shutter company
Orlando Sentinel - Port Orange doctor arrested on pain-pill trafficking charges
Sun Sentinel - State AG files lawsuit against Rolladen for not delivering shutters
Tampa Tribune - Number of babies born addicted to pain pills rising in Tampa area
Sarasota Herald-Tribune Editorial – Powerful drugs in 'bath salts' banned

Protecting Floridians
Attorney General Bondi’s Office to Prosecute Five in Port Orange for Prescription Drug Trafficking and Related Charges

This week, Attorney General Bondi applauded the Port Orange Police Department and Drug Enforcement Administration for arresting five individuals on charges related to prescription drug trafficking. The arrests come at the end of a nearly year-and-a-half-long investigation by the Port Orange Police Department, Drug Enforcement Administration, Attorney General’s Office, State Attorney’s Office 7th Judicial Circuit and the Department of Health. The individuals will be prosecuted by the Attorney General’s Office. Read the full release here.

Attorney General Bondi’s Office Arrests Assisted Living Facility Owner for Medicaid Fraud

On Wednesday, Attorney General Bondi announced that a Vero Beach woman is in custody after she allegedly defrauded the Florida Medicaid program out of more than $24,000. Karen Rita Wells, owner and operator of Elders in Touch, Inc., was arrested for fraudulently billing the Florida Medicaid program by claiming that six Medicaid recipients were living at the assisted living facility when they actually were in an independent living environment co-located within the facility. Click here for the full release.