On Monday, I filed a lawsuit against a South Florida hurricane shutter company for deceptive and unfair trade practices. The company, Rolladen Inc., markets and sells products such as hurricane shutters and impact windows to Florida consumers. Our lawsuit alleges that the company was requiring excessive deposits up front for their work, and then failing to install the shutters or windows for many of those consumers.
According to the investigation that began in March, Rolladen was requiring deposits up to 40 to 80 percent of the contract price up front for the hurricane shutters and falsely promising delivery and installation within six to 12 weeks of the contract date. Reportedly, Rolladen received more than $600,000 in consumer deposits for hurricane shutters, but in many cases, never delivered or installed the product.
The lawsuit asks the court to prohibit Rolladen from marketing and selling shutters and windows until the company can complete installations in accordance with Florida contractor requirements. We are also asking for an immediate freeze on all assets of the company to maximize refunds to consumers.
This deceptive behavior is extremely disturbing and will not be tolerated. As Floridians safeguard their homes against hurricanes, they deserve the assurance of knowing that they are doing business with fair and honest companies. My office will continue to investigate deceptive business practices and protect all of Florida’s consumers.